Privacy Policy & Terms & Conditions

Privacy Policy

Effective Date: February 9th, 2026

Washletics, LLC (“Washletics,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from washletics.com.

Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Shipping and billing address
  • Payment information (processed securely by third-party providers)
  • Any information you voluntarily provide through forms or customer support

Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and actions taken on our site
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about purchases, updates, or support inquiries
  • Improve our website, products, and customer experience
  • Run analytics and marketing campaigns
  • Comply with legal and regulatory obligations

Cookies and Analytics

We use cookies and similar technologies to operate and improve our site. We also use third-party analytics and advertising tools, including but not limited to:

  • Google Analytics
  • Meta (Facebook) Pixel
  • Webflow analytics

These tools may collect information about your interactions with our site. You can manage cookie preferences through your browser settings.

Sharing Your Information

We do not sell your personal information. We may share your information with trusted third parties only as necessary to:

  • Process payments (e.g., Stripe)
  • Ship orders
  • Provide analytics and marketing services
  • Comply with legal requirements

Data Security

We take reasonable measures to protect your information. Payment details are handled directly by secure third-party processors and are not stored on our servers.

Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information.
To make a request, contact us at support@washletics.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, contact us at:
support@washletics.com

Terms & conditions

Effective Date: February 9th, 2026

These Terms and Conditions (“Terms”) govern your use of washletics.com and your purchase of products from Washletics, LLC.

By accessing our site or placing an order, you agree to these Terms.

Use of the Website

You agree to use this site for lawful purposes only. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

Products and Orders

All products are subject to availability. We reserve the right to modify or discontinue products at any time without notice.

We make reasonable efforts to accurately display product descriptions, but we do not guarantee that all descriptions are error-free.

Pricing and Payments

All prices are listed in U.S. dollars. Payments are processed securely through Stripe. We reserve the right to cancel or refuse any order if pricing or availability errors occur.

Shipping

We currently ship within the United States only. Shipping times are estimates and not guaranteed. Washletics is not responsible for delays caused by carriers or events outside our control.

Returns and Refunds

  • Returns are accepted within 15 days of delivery for unused and unopened products
  • Customers are responsible for return shipping costs
  • Refunds are issued once returned items are received and inspected

Sample packs are final sale and are not eligible for returns or refunds.

To initiate a return, contact support@washletics.com.

Product Use and Disclaimers

Washletics products are intended for standard household laundry use only.

  • Results may vary based on fabric type, soil level, and usage
  • Products are not intended to diagnose, treat, or prevent any medical condition
  • If you have known sensitivities, review ingredients and test on a small load before regular use

Limitation of Liability

To the fullest extent permitted by law, Washletics, LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Intellectual Property

All content on this site, including logos, text, images, and designs, is the property of Washletics, LLC and may not be used without written permission.

Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles.

Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page with an updated effective date.

Contact Information

Washletics, LLC
4111-E Rose Lake Dr #9357
Charlotte, North Carolina 28217
Email: support@washletics.com